Package de.bytestore.hostinger.handler

Class TicketService

java.lang.Object

de.bytestore.hostinger.handler.TicketService

@Service
@Component
public class TicketService
extends Object

Constructor Summary

Constructors

Constructor	Description
TicketService()

Method Summary

Modifier and Type	Method	Description
TicketMessage	createMessage(User user, Ticket ticketIO, String contentIO)	Creates a new ticket message.
Ticket	createTicket(User authorIO, String titleIO, TicketPriority priorityIO)	Creates a new ticket.
int	getMaxPinAge()	Retrieves the maximum age for a support pin.
List<Ticket>	getNewTickets()	Retrieves a list of new support tickets from the database.
Ticket	getTicket(String idIO)	Retrieves a ticket object from the database based on the given ID.
void	load()	This method is used to load a listener for new support tickets.
void	onApplicationStarted(org.springframework.boot.context.event.ApplicationStartedEvent event)
void	renewSupportPin(User userIO)

Methods inherited from class java.lang.Object

equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details

TicketService

public TicketService()

Method Details

onApplicationStarted

@EventListener
public void onApplicationStarted(org.springframework.boot.context.event.ApplicationStartedEvent event)

load

public void load()

This method is used to load a listener for new support tickets. It adds a listener to the systemService that listens for an event called "support.tickets.new". The listener gets the count of new tickets by invoking the private method countNewTickets().

getNewTickets

public List<Ticket> getNewTickets()

Retrieves a list of new support tickets from the database.

Returns:

A list of new support tickets.

createTicket

public Ticket createTicket(User authorIO,
 String titleIO,
 TicketPriority priorityIO)

Creates a new ticket.

Parameters:

authorIO - The author of the ticket.

titleIO - The title of the ticket.

priorityIO - The priority of the ticket.

Returns:

The created ticket object.

createMessage

public TicketMessage createMessage(User user,
 Ticket ticketIO,
 String contentIO)

Creates a new ticket message.

Parameters:

user - The user who created the message.

ticketIO - The ticket object associated with the message.

contentIO - The content of the message.

Returns:

The created ticket message object.

getTicket

public Ticket getTicket(String idIO)

Retrieves a ticket object from the database based on the given ID.

Parameters:

idIO - The ID of the ticket to be retrieved.

Returns:

The ticket object with the given ID, or null if no matching ticket is found.

renewSupportPin

public void renewSupportPin(User userIO)

getMaxPinAge

public int getMaxPinAge()

Retrieves the maximum age for a support pin.

Returns:

The maximum age for a support pin in days.